PRIVACY POLICY
Last updated: February 23, 2025
SowYummy Systems Inc. (“SowYummy,” “we,” “our,” or “us”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (the “Site”) and related services.
1. Information We Collect
We do not collect any personal information for browsing the Site. However, we collect specific information under certain circumstances.
When you create an account or sign up for our newsletter, we collect your name and email address.
When you place an order, we collect your name, email address, phone number, and shipping address. Payment information is collected solely to complete transactions.
When you Register your MicroFarm we collect your MicroFarm Serial Number.
Additionally, we collect usage data such as your IP address, browser type, and cookies to improve your browsing experience.
2. How We Collect Information
We collect information through account creation on the Site or via the SowYummy Mobile App, order placements, newsletter subscriptions, and cookies or other tracking technologies.
3. Purpose of Information Collection
The information we collect is used to process and fulfill your orders, provide customer support, enhance your experience on our Site, and send marketing communications if you opt-in.
4. Sharing of Information
We share your personal information only as necessary to fulfill orders and improve marketing efforts. Third-party services we use include Stripe for payment processing, ClickShip and Canada Post for shipping orders, and Google Analytics for website analytics. Please refer to the privacy policies of these services for more details.
We do not sell your personal information.
5. Cookies and Tracking
Our Site uses cookies and similar tracking technologies to enhance functionality and performance. These include functional, advertising, and analytics cookies. Some cookies are essential for the proper operation of the Site. You can manage your cookie preferences by clicking the green “cookie” icon located on your screen.
6. Data Retention and Deletion
We retain your personal data indefinitely unless you request its deletion. You can request the deletion of your personally identifiable information by contacting us at help@sowyummy.com. Non-identifiable data may be retained for business purposes.
7. User Rights
We comply with GDPR and CCPA regulations. You have the right to access your personal data, request corrections to inaccurate data, request deletion of your data, and opt out of marketing communications. To exercise your rights, contact us at help@sowyummy.com.
8. Security
We prioritize the protection of your data by implementing industry-standard security measures, including PCI-DSS compliance and SSL (Secure Sockets Layer) encryption to secure data transfers between your browser and our servers.
For details on third-party security measures, refer to the privacy policies of Stripe, Google and ClickShip.
9. Updates to This Policy
This Privacy Policy may be updated periodically. The most recent update date is noted at the top of this document. We encourage you to review this policy regularly.
10. Contact Information
For questions or concerns about this Privacy Policy or your personal information, please contact us
By email: help@sowyummy.com
By phone: 1-800-878-2744
Or by mail: SowYummy Systems Inc., PO Box 37078, North Vancouver, BC V7N 4M4.By using our Site, Products, and/or Services, you consent to the practices described in this Privacy Policy.